We are temporarily shipping to the United States only.
The purpose of this shipping policy is to keep you fully informed about shipping When you place an order through our store, we recommend that you first read our shipping policy carefully
We offer free service for all orders placed on our website.
Our order processing time = (shipping + processing + order cut-off time)
We currently have the following two shipping options available
General Logistics: Processing time: 1-5 business days (Monday-Friday)
Transit time: 10-15 business days (Monday-Friday)
Faster Express: Processing Time: 12-48 Hours | Shipping Time: 4-9 business
Order cut-off time: 5:00 PM (Monday-Friday)
Order Tracking System
When we start forwarding, you will get a tracking number associated with your order.
You can use it to know the location of your order until you get your order
hand. If you have a problem with your order, you can always contact us
Wrong address or change of address
⬤ Incorrect address —.
Remember, if you give us the wrong address, the product will be held in our store again if you are not there. For providing the wrong address, you must bear the full shipping cost.
⬤ Change of address —.
We cannot change the shipping address when your order will start transitioning. If you need to change your shipping location, please contact us within 24 hours of placing your order, by email email@example.com.
Packages damaged in transit
However, if possible, please refuse the courier’s package and communicate with our customer service to inspect the package carefully If you find the package is damaged in transit, please refuse the courier’s package and communicate with our customer service if possible. If the package was delivered without your presence, then please contact customer service to take the next step.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email firstname.lastname@example.org, we will check the situation with the transportation company in time. Thanks for your understanding and support.
⬤ We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
⬤ Orders can’t be canceled once the parcel is shipped out.
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.